Patient Rights
- To be treated in a safe and secure environment
- To be treated in a kind and respectful way
- To participate in the care that’s provided to you
- To ask questions of the people providing your care
- To refuse to receive care you don’t want
- To have your personal health information remain private
- To be treated with respect and dignity
- To a scent-free environment
- To receive reasonable notification when an appointment has to be re-scheduled (preferably 24 hours)
Patient Responsibilities
- To treat our staff with courtesy and respect
- To be polite and respect other patients
- To take responsibility for your health
- To give accurate information to help plan your care
- To take care of your personal belongings
- To accept responsibility for the choices and decisions you make about your care
- To bring your health card to every appointment
- To provide reasonable notification to the clinic when cancelling or re-scheduling your appointment (preferably 24 hours)
- To visit our website at www.yourfamilyhealthteam.com
