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Greater Sudbury

Greater Sudbury

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Mindfulness Mental Health Workshop Registration

 

Stand Up Program Registration

 

Hypertension Class Registration

 

Craving Changes Workshop Registration

 

Fibromyalgia Information Session Registration

 

Level 1 Mindfulness Pain Clinic Registration

 

Inscription pour les sessions de pleine conscience

 

Inscription pour la session d’éducation au sujet de l’hypertension

 

Inscription pour le programme avancez de pied ferme

 

Inscription pour les sessions “Craving Change”

 

Inscription pour la session d’information au sujet de la fibromyalgie

 

Patient Survey Results

The City of Lakes FHT conducts annual patient satisfaction surveys. The purpose of these surveys is to gauge levels of patient satisfaction and acquire feedback on our services. This feedback is used by our team to make improvements to the clinic and enhance the patient experience. The surveys are comprehensive and cover such topics as: making an appointment; accessing the clinic; assessing the quality of our health services; and identifying patient health program needs. Generally speaking, the feedback from our patients has been very positive, as follows:
90% of patients felt that the appointment offered to them was within a reasonable amount of time

  • 87% of patients were seen by their provider within 15 minutes after arriving at the clinic;
  • 93% of patients rated their most recent encounter with one of our providers as excellent or very good;
  • 98% of patients feel that their health needs are being adequately addressed;
  • 98% of patients agreed or strongly agreed that the receptionist is courteous and helpful.
  • 50% of patients saw a medical resident at our clinics and 88% of those patients were comfortable seeing a resident

View the full results by clicking on the PDF file below.

pdfCOLFHT_Patient_Survey_Jan_2016_-_Handout.pdf

Sudbury Clinic

(705) 560-1018

Val Caron Clinic

(705) 897-1018

Walden Clinic

(705) 692-1018

Chelmsford Clinic

Tel: (705) 855-1018